Shipping
Do you offer free shipping?
Yes, free shipping is available for orders of 3 straps or above
Do you ship internationally?
Yes, all orders are shipped via Hong Kong Post
As of 18 April, we've stopped taking orders from the US due to service suspension by Hong Kong Post
How much does shipping cost?
- International orders: ~$10 USD
- Free shipping: Orders with 3+ straps
How long does shipping take?
- Processing time: 5-7 business days (all straps are made to order)
- Delivery time: 7-14 business days after shipping
Where is my order shipped from?
All straps are crafted and shipped fromHong Kong(no retail store).
How do I track my order?
You’ll receive atracking number and linkvia email once your order ships.
Can I update my shipping address?
Yes, but only if your order hasn’t shipped yet. Email us at quaint.collect@gmail.com with your order number and new address.
Note: If your package is returned due to a wrong address, a reshipping fee applies.
Who is responsible for duties and taxes?
Customers are responsible for allimport duties and taxes.